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Multi-Point Inspections

How an inspection gets done, shown, and followed up so declined work stays a conversation instead of a lost line on the repair order.

Updated October 19, 2026

Service advisor and technician reviewing a multi-point inspection finding beside a vehicle in a dealership service bay.

11 min read•Oct 19, 2026

Multi-Point Inspections: Keep the Conversation Going After the Decline

A customer can leave with an inspection report, understand that work was recommended, and still have no clear idea what happens next. The advisor sees a declined line. The…

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